Last updated 2 September 2026

Privacy Policy

This policy explains which personal data Axion processes, why we process it, and the rights you have.

This English text is provided for convenience. The Norwegian version is the legally governing text.

1. Controller

Axion is the data controller for personal data relating to accounts, payments, support and operation of the platform. You are responsible for how you use the content you create in your own channels.

2. Data we process

We may process your name, email address, account ID, login data, subscription, payment status, credit balance, prompts, uploaded files, generated files, technical logs, IP address and device information.

Card details are handled by our payment provider and are never stored in full by Axion.

3. Purposes and legal basis

Data is used to deliver the agreement, authenticate users, process payments, generate images and video, store results in your library, prevent abuse, provide support and comply with legal obligations.

Processing is based on contract, legal obligation, legitimate interest or consent where consent is required.

4. AI and content

Prompts, uploaded images and the required parameters are sent to the AI model providers in order to run your request. Do not submit special categories of personal data, secrets, card details or information you are not entitled to process.

5. Processors and transfers

We use processors for database, authentication, payments, AI models, storage, hosting, security and analytics. Where data is processed outside the EEA, we rely on a valid transfer mechanism and appropriate safeguards.

6. Retention and deletion

Data is kept while the account is active and afterwards for as long as necessary for legal requirements, security, documentation and dispute resolution. Generations are deleted or anonymised according to our routines, subject to backups and legal requirements.

7. Cookies

We use necessary storage for login, security, language preference and core functionality. Any analytics or marketing cookies are governed by applicable consent requirements.

8. Your rights

You can request access, rectification, erasure, restriction, data portability or object to processing. You can withdraw consent where processing is based on consent.

You have the right to complain to the Norwegian Data Protection Authority. Please contact us first if you would like help with a privacy request.

9. Logging and abuse prevention

We log sign-ins, generations, credit movements, payments, IP addresses and technical events in order to detect fraud, account sharing, limit circumvention, scraping and breaches of the terms. These logs may be used as documentation when closing accounts, in damages claims and towards authorities where we are legally required to do so.

10. Security and contact

We use technical and organisational measures such as access control, encrypted transport and logging. No solution is entirely risk-free. Report privacy or security incidents through the contact page.